Terms of Service

Last Updated: August 13, 2026

Welcome to Lunira. These Terms of Service ("Terms") govern your use of the Lunira website and your purchase of products from our online store.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. About Lunira

Lunira is an online retailer offering portable nebulizer products and related accessories.

Business Name: Lunira
Email: hi.lunira@hotmail.com
Business Address: Rua Miguel Bombarda 566, Porto, Portugal
Country/Region: Portugal

2. Eligibility

By using this website or placing an order, you represent that:

• You are at least 18 years old, or you are using the website with the involvement and consent of a parent or legal guardian.

• You have the legal capacity to enter into these Terms.

• The information you provide when placing an order is accurate and complete.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.

However, product images and colors may vary slightly depending on your device, screen settings, lighting, or manufacturing variations.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.

4. Medical Disclaimer

Lunira products are intended to be used according to the instructions, warnings, and intended use provided with the product.

Information provided on our website is for general informational purposes only and should not be considered medical advice, diagnosis, or treatment.

Lunira does not provide medical advice through this website.

You should consult a qualified healthcare professional regarding any medical condition, respiratory symptoms, medication, treatment, or concerns about whether a nebulizer is appropriate for you or another person.

Always follow the product instructions and any recommendations provided by your healthcare professional.

5. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

After receiving your order, we may send you an order confirmation email. An order confirmation does not necessarily mean that your order has been accepted or shipped.

We reserve the right to refuse or cancel an order for legitimate reasons, including:

• Product availability;

• Pricing or listing errors;

• Suspected fraud or unauthorized transactions;

• Incorrect billing or shipping information;

• Other circumstances permitted by applicable law.

If we cancel an order after payment has been received, we will issue a refund for the amount paid for the cancelled order.

6. Prices and Payments

All prices displayed on our website are subject to change without notice.

The price charged for an order will generally be the price displayed at the time the order is placed, except in cases of obvious pricing errors or where otherwise required by applicable law.

You agree to provide valid and accurate payment and billing information.

We may use third-party payment processors to securely process transactions.

7. Shipping and Delivery

We ship orders to the destinations available at checkout.

Estimated delivery times are provided for informational purposes and may vary due to factors outside our control, including carrier delays, customs processing, weather, holidays, or other unforeseen circumstances.

We are not responsible for delays caused by shipping carriers, customs authorities, or events beyond our reasonable control.

Nothing in these Terms limits any shipping or cancellation rights required by applicable law.

For additional information, please review our Shipping Policy.

8. Returns and Refunds

Our 30-Day Money-Back Guarantee applies subject to the conditions described in our Refund & Return Policy.

Please review our Refund & Return Policy before making a purchase.

Nothing in these Terms limits any refund, return, warranty, or other consumer rights that cannot legally be excluded or limited.

9. Proper Use of Products

You agree to use Lunira products only for their intended purpose and in accordance with the instructions, warnings, and safety information provided with the product.

You should not modify, disassemble, or intentionally damage the product.

Lunira is not responsible for damage resulting from improper use, misuse, unauthorized modifications, or failure to follow the product's instructions, except where liability cannot legally be excluded.

10. Intellectual Property

All content on the Lunira website, including but not limited to:

• Logos;

• Brand names;

• Product images;

• Text;

• Graphics;

• Videos;

• Website design;

• Product descriptions;

is owned by or licensed to Lunira and may be protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, copy, publish, sell, or commercially exploit our website content without prior written permission.

11. Prohibited Uses

You agree not to use our website:

• For any unlawful purpose;

• To violate applicable laws or regulations;

• To commit fraud or engage in fraudulent activity;

• To interfere with the security or operation of the website;

• To attempt to gain unauthorized access to our systems;

• To collect or misuse personal information belonging to other users;

• To introduce malicious software or harmful code;

• To abuse our refund, return, or customer-support systems.

We reserve the right to restrict or terminate access to our website where permitted by law if these Terms are violated.

12. Third-Party Services and Links

Our website may use third-party services, payment processors, shipping providers, analytics services, advertising platforms, or other third-party technologies.

We may also provide links to third-party websites.

Lunira does not control third-party websites or services and is not responsible for their content, policies, availability, or practices.

Your use of third-party services may be subject to the terms and policies of those third parties.

13. Website Availability

We do not guarantee that our website will always be available, uninterrupted, secure, or error-free.

We may temporarily suspend, modify, or discontinue portions of the website for maintenance, updates, security reasons, or other legitimate business purposes.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Lunira shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website or products.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Lunira and its owners, employees, contractors, service providers, and affiliates from claims, liabilities, damages, losses, and expenses arising from your unlawful use of the website, violation of these Terms, or misuse of our products.

This provision does not apply to the extent that the claim results from our own unlawful conduct or liability that cannot legally be excluded.

16. Governing Law

These Terms shall be governed by the applicable laws of the jurisdiction in which Lunira is legally established, without regard to conflict-of-law principles, except where mandatory consumer protection laws in your jurisdiction provide otherwise.

Nothing in these Terms is intended to deprive consumers of rights or protections that cannot legally be waived under applicable law.

17. Changes to These Terms

We may update these Terms of Service from time to time.

When changes are made, the updated version will be posted on this page with a revised "Last Updated" date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by law.

18. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

19. Entire Agreement

These Terms, together with our other applicable policies, constitute the agreement between you and Lunira regarding your use of our website and purchase of our products, except where additional terms apply.

20. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Lunira
Email: hi.lunira@hotmail.com
Address: Rua Miguel Bombarda 566, Porto, Portugal
Country/Region: Portugal